We offer a variety of schedules for your pure water fed window cleaning, Our price is quoted based on your schedule, if you change the schedule your price will change accordingly.

Pure water fed window cleaning will clean general dirt and dust from your windows, if you there is building materials or residue on your windows you will need to notify us prior so we can bring the right equipment and charge accordingly.

We clean all windows and frames and then rinse after and leave them to dry naturally without any streaks or spots. Occasional on first cleans you may notice the odd run from the vents to which after a couple of cleans this will be fine.

Payment will need to be cleared before any future cleans 

Cancellations will need to be notified  the day before the latest else we hold the right to still charge you for the slot you have taken for that day.

You have agreed to have your windows cleaned so we expect to have access around your property, if this is not the case we have the right to still charge you for the full clean.

If you have chosen to be notified the day before a clean to unlock any gates etc and we turn up on the day of the clean and the gates are still locked we have the right to still charge you for the full clean.

DOG MESS, if we arrive at your property and we find that there is an awful a lot of Dog poo in your garden we will refuse to enter that area and still charge you for the whole clean as we do not want our hoses to be dragged through dog poo.

We clean you windows in all weathers, although if the rain is really heavy we will not clean them it will move over to the next day. We can guarantee that light rain or showers will not effect the overall finish on your windows.We will clean your Velux windows where accessible, unfortunately these will not be covered in our “clean” guarantee due to the lack of visual on them due their height and the lack of downward pressure we can apply.

If for what ever reason you are not happy with the finish of your windows you need to let us know within 24 hours and then we will come out and put them right for free of charge. Any thing longer then 24 hours we then hold the right to re charge you.

If you have signed up to our GoCardless payment scheme and your payment is declined you will incur any extra charges.

All customers information are kept confidential and are never shared out to anybody or company.

If you wish to cancel your contract for our services altogether you need to email us at proctorscleaningservices@gmail.com or phone 0800 246 1064 at least 7 days before your clean is due else we still have the right to charge you for a clean.